Last updated: July 2026
At Alter Skins, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
By using our website or placing an order, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or make a purchase, we may collect the following information:
Information You Provide
- Name
- Email address
- Shipping address
- Billing address
- Phone number (if provided)
- Payment information (processed securely by our payment providers)
Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referring website
- Time spent on pages
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide order confirmations and shipping updates
- Respond to customer support requests
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send marketing emails (only if you have chosen to receive them)
Payment Information
We do not store your full payment card details.
Payments are securely processed by trusted third-party payment providers available through Shopify.
Cookies
We use cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Improve website performance
- Measure website traffic
- Understand how visitors use our store
You can disable cookies through your browser settings, although some website features may not function correctly.
Third-Party Services
To operate our business, we work with trusted third-party service providers, including:
- Shopify (store platform)
- Printful (order fulfillment)
- Payment processors
- Shipping carriers
- Analytics providers
- Email marketing services (if used)
These providers only receive the information necessary to perform their services.
Marketing Emails
If you subscribe to our newsletter, we may occasionally send:
- New product releases
- Collection launches
- Special offers
- Brand news
You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
Data Security
We use reasonable administrative, technical, and organizational measures to protect your personal information. While no method of transmission over the internet is completely secure, we work with trusted providers to safeguard your data.
Data Retention
We retain personal information only for as long as necessary to:
- Complete your orders
- Meet legal and tax requirements
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on where you live, you may have rights regarding your personal information, such as the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Object to or restrict certain processing
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
Children's Privacy
Our website is not intended for children under the age required by applicable law to use our services independently. We do not knowingly collect personal information from children.
International Customers
If you access our website from outside our operating country, your information may be transferred to and processed in countries where our service providers operate. We take reasonable steps to ensure your information is handled appropriately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.
The latest version will always be available on this page with the updated revision date.